Who we are
Our website address is: http://www.celloexpress.co.uk.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard customer data when you visit or make a purchase from our website.
What personal data we collect
When you interact with our store, we may collect the following types of personal and contact information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Any details you provide when contacting our support team
We only collect information that is necessary to assist you with your orders and customer service requests.
How We Use Your Information
We use customer information only for customer support purposes, including:
- Responding to inquiries or requests
- Providing assistance with orders, returns, or delivery issues
- Communicating important updates related to your purchase
We do not use your data for marketing or unrelated purposes.
Sharing of Customer Information
We do not sell, trade, or share your personal information with any third parties.
Your information remains strictly within our business and is used only to provide support and service to you.
Data Storage and Protection
We take appropriate measures to store and protect your personal information securely.
Customer data is:
- Stored in secure systems and platforms used to manage orders
- Protected through standard security practices to prevent unauthorized access, misuse, or disclosure
- Accessed only when required for customer service and support
While no method of online storage is 100% secure, we make every effort to safeguard your information.
Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact us at:
Email: info@celloexpress.co.uk
Phone: 028 9446 7679
We will respond as soon as possible to assist you.
